Information We Collect
We may collect the following types of personal information:
Contact Information: We collect your name, email address, and phone number when you create an account, sign up for our newsletter, or place an order.
Payment Information: When you make a purchase, we collect your credit card number, billing address, and other information necessary to process your payment.
Usage Information: We may collect information about your use of our website, such as the pages you visit, the links you click on, and the searches you perform.
Device Information: We may collect information about the device you are using to access our website, including the type of device, operating system, and browser.
How we collect your personal information
We will collect your personal information directly from you and may do so through the following means:
When you visit and use our website;
When you communicate with our customer service team;
When you request a quote or place an order;
When you contact us for further information or register your details on our website;
When you participate in surveys and other types of research;
When you take part in promotions, sweepstakes, or contests hosted by ALUKOVINYL;
When you subscribe to our mailing list;
When you submit a job application or resume.
We may also collect personal information from third-party sources, such as recruiters, credit reporting agencies, law enforcement agencies, and other government agencies.
How We Use Your Information
ALUKOVINYL collects, uses, and stores your personal information to better understand your needs as a customer and to help us provide better service to you. We collect, use, and store your personal information to:
- Complete online or offline purchase transactions;
- Handle your queries or customer service issues in a timely manner, whether by email, phone, or mail;
- Provide you with information about products, services, events, or promotions that may be of particular interest to you through various channels, and you may opt-out of these activities at any time;
- Enhance your online customer experience and help us process your transactions more quickly;
- Carry out business processing functions, including providing personal information to our contractors, service providers, or other third parties such as delivery companies or postal services;
- For planning, marketing, or research purposes;
- To grant you access to protected areas of our website.
How we protect your personal information
ALUKOVINYL and its partners are dedicated to safeguarding the security of our customers' data. Our internal policies cover data security, credit card compliance, and data breach response plans. Here are some key methods we use to manage the risk of personal information:
Physical data is stored in dedicated third-party data centers, ensuring the physical security of the data; All networks and servers are protected by firewalls, threat monitoring, robot blockers, and related encryption tools to prevent external threats; All wireless access points are protected by firewalls and threat monitoring; All endpoints are kept up to date with the latest patches; Physical network devices are replaced when they are no longer supported or their firmware is no longer updated by the vendor; Internet traffic is monitored to ensure that social media websites are blocked and alerts are set for behavior that violates our policies; All emails are scanned for threats and blocked when relevant; All personal data transmitted or received electronically is encrypted using SSL certificates for web traffic and other encryption methods adopted by our firewall and general threat monitoring; Third-party applications (such as online payment gateways) that work with ALUKOVINYL have been validated and comply with industry-standard data protection protocols. We use well-known fraud monitoring services in our online payment gateway.
How We Share Your Information
We may share your personal information with third-party service providers who help us operate our website and provide our services. We may also share your information with government authorities or law enforcement officials if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations or to protect our rights or the safety of others.
Website Push Notifications
We engage third-party service providers to notify our customers of updates and marketing campaigns through website push notifications, provided that the customer has agreed to use such browser. These notifications include website updates and marketing campaign notifications.
If you have subscribed to receive website push notifications on your browser/device and wish to unsubscribe, please contact us at firstname.lastname@example.org or unsubscribe from website push notifications using the browser/device you used when you initially subscribed.
You have the right to access and update your personal information at any time. You may also opt-out of receiving marketing communications from us by clicking the unsubscribe link in any email we send you.
We take information security very seriously and are committed to providing a secure platform for online transactions. ALUKOVINYL uses industry-standard Secure Socket Layer (SSL) protocol to encrypt credit card information, protecting its security when transmitted over the internet. This encryption obfuscates detailed information such as credit card numbers, billing information, and delivery addresses, making it typically unreadable by other computers and ensuring privacy and security.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
What are Cookies?
ALUKOVINYL uses tracking technologies such as cookies to identify your browser each time you visit our website. A cookie is a data file that certain websites write to a computer's hard drive for record-keeping purposes. If you log in to our website using a username and password or create a shopping cart, ALUKOVINYL creates a temporary cookie on your computer. This cookie is used to secure the connection between you and our web server. However, if you do not wish to receive any cookies from the website, you can set your browser to reject them.
Thank you for choosing ALUKOVINYL.